Training
We have years of experience in presenting courses such as the induction of new staff, refresher training and subjects as mentioned below.
We can develop specific training material to customise courses to satisfy your training needs, or we can present courses using your own training material. Courses can be conducted on site, reducing travel time and costs for your people.
The following subject list shows some areas of training provided. This list is not
all-inclusive, therefore please contact us to discuss your requirements.
Management:
- Airline economics
- Airline supervisory skills
- Cost reduction strategies
- Improving punctuality
- Leadership skills for airline management
- Managerial skills for airline managers
- Managing customer services
- Managing people through change
- Strategic planning
- Airline and station start-up and management
- Training needs analysis
Air cargo:
- Air cargo skills and procedures
- Dangerous goods regulations
Ground handling:
- Aircraft handling (ground procedures, turn around management)
- Baggage handling
- Customer services (airport ground staff)
- Load control and load control for non-load controllers
- Ramp control (handling)
- Ramp resource management
- Ramp safety
Operations:
- Airline fleet planning
- Crew scheduling
- Flight operations management/JAR-OPS1/ETOPS
- Network scheduling (including slot management)
